Last Updated July 3, 2018
Information We Collect
We collect information you share through the Site. We may collect personally identifiable information, such as your name, email address, or any other identifier by which you may be contacted online or offline ("PII") only when you have voluntarily provided such PII to us (e.g., through contact inquiries,). We may also collect information concerning you, including, but not limited to, records and copies of your correspondence, if you contact us.
We use information that we collect about you or that you provide to us, including any PII:
• To present the Site and its contents to you.
• To provide you with information that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to the Site or any services we offer or provide though it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
We may use analytics technologies or other similar technologies (the "Analytics Technologies") to collect and process certain information about you and your use of the Site. Our web server and/or the Analytics Technologies may collect and store the following general information about you: the originating name of the domain from which you access the Internet; the date and time you access the Site; the pages of the Site you visit; the Internet address of the website from which you linked directly to us; and the type of device, device ID and web browser you use to access the Site. This information is collected automatically. It is used to help us improve the Site by tabulating the number of visitors to the Site in terms of new users, origin of referrers, popularity of pages, amount of use, types of errors, and to make the Site more useful to you.
Our web server and/or the Analytics Technologies may also collect Internet protocol addresses (the Internet address of a device) to track a user’s session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of the Site users are visiting and how long they spend there.
We may also use "cookies" and "web beacons." Cookies are small files stored on your device or your computer's hard drive that are used to store and track personal information. Cookies are used to remind us of who you are in order to deliver you better service. Web beacons are small electronic files (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited certain pages and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).
Do Not Track Policy
When you install our systems to help automate your house, we may receive information that you or your installer inputs into your configuration project file which may include: the model and serial numbers of the Company products installed; the version and type of any software installed; the type of third-party devices you integrate; the names of the rooms where you have connected devices; your zip code or time zone; and other information about your configuration.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly.
We may use your PII to contact you with newsletters, marketing or promotional materials and other information that is pertinent to the use of the Site or the services we offer. By using the Site, you are consenting to this.
We offer a free electronic newsletter to website visitors. We gather the email addresses of Site visitors who voluntarily subscribe. Site visitors may remove themselves from this mailing list by following the link provided in every newsletter that points Site visitors to the email preference center.
We may occasionally send user surveys to improve and optimize content delivered to the Site visitors. We sometimes share the collected demographic information in these surveys with our sponsors, advertisers and partners. Except for trusted third-party vendors performing services for or on behalf of us, we never share any demographic information about specific individuals with any unaffiliated third parties.
What Information is Shared and With Whom
We may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of the Company and its affiliated companies or their employees and agents, to protect the safety and security of users, and to protect against fraud.
The Company may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, without your permission. In such an event, PII may be one of the assets transferred.
The Site is developed and supported by third-party vendors, who may in the course of performing their services for us have access to your PII. We contractually require such vendors to maintain the confidentiality of your PII, and keep your PII secure. We do not allow such vendors to use or share your PII for any purpose other than in performing services for us.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the PII you provide to us. We have created mechanisms to provide you with the following control over your information:
• Disclosure of Your Information for Third-Party Advertising. The Company does not share your PII with unaffiliated third parties for promotional purposes.
WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED IN THE EVENT OF A SECURITY BREACH. BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. Do not share your password with anyone besides authorized users of your account. We also recommend that you change your passwords often and use a secure web browser.
E.U. General Data Protection Regulation
Company complies with the E.U. General Data Protection Regulation, 2016/679 (the "GDPR") for users from the EU.
Updating Your Personal Information
If any of the personal information you provided to us changes, please let us know. For instance, if your email changes, you wish to cancel any request you have made of us, or if you become aware of inaccurate personal information about you, use our Contact Us (below) details to update your information. You may also edit your account details if you have a user account through our Site.
We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Your Rights To Access And Control Your Personal Information
Please use the Contact Us details at the end of this Policy to exercise your rights and choices under this Policy.
Right of Access. If required by law (e.g., under U.S. state or federal privacy and data protection laws and other Data Protection Laws), upon request, we will grant reasonable access to the personal information that we hold about you.
Right to Object. In certain circumstances, as permitted under applicable law, you have the right to object to processing of your personal information and to ask us to erase or restrict our use of your personal information. If you would like us to stop using your personal information, please contact us and we will let you know if are able to agree to your request.
Right to Erasure and Deletion of Your Personal Information. You may have a legal right (e.g., if you are located in the European Union (the "EU") or European Economic Area ("EEA")) to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, or when, among other things, your personal information has been unlawfully processed. All deletion requests should be sent to the address noted in the Contact Us section of this Policy.
We may decide to delete your personal information if we believe it is incomplete, inaccurate or that our continued storage of your personal information is contrary to our legal obligations or business objectives. When we delete personal information, it will be removed from our active servers and databases and our Site, but it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Withdraw Consent. If you have provided your consent to the collection, processing and transfer of your personal information, you have the right to fully or partially withdraw your consent. To withdraw your consent, please notify us using the information in the Contact Us section of this Policy and you may follow opt-out links on any marketing communications sent to you.
Once we have received notice that you have withdrawn your consent, we will no longer process your personal information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Withdrawal of consent to receive marketing communications will not affect the processing of personal information for the provision of our services.
Right to Complain. If you believe that your rights relating to your personal information have been violated, you have a right to lodge a complaint with the applicable enforcement authority, or seek a remedy through the courts. You may also lodge a complaint with us by contacting us using the information provided in the Contact Us section of this Policy.
United Kingdom Residents. If you are located in the UK and believe we have not processed your personal information in accordance with applicable provisions of the UK Data Protection Act of 2018 or any successor legislation, you may lodge a complaint with your local data protection or supervisory authority.
European Union or European Economic Area Residents. If you are located in the EU or EEA and believe we have not processed your personal information in accordance with applicable provisions of GDPR, you may lodge a complaint with your local data protection or supervisory authority.
Cross Border Transfers of Personal Information
Company is located and established in the United States and therefore, your personal information may be transferred to, stored or processed in the United States. While the data protection, privacy and other laws of the United States might not be as comprehensive as those in your country, we take necessary and appropriate steps to protect the security and privacy of your personal information. By using our Site or requesting services from us, you understand and consent to the collection, storage, processing and transfer of your personal information to our facilities in the United States and those third parties with whom we share it as described in this Policy.
We rely on recognized legal bases to lawfully conduct cross-border transfers of personal information outside of the EU and EEA, such as your express informed consent (as noted above), when transfer is necessary for us to deliver services pursuant to an agreement or contract for services between Company and you, or when the transfer is subject to safeguards that assure the protection of your personal information, such as the European Commission's approved standard contractual clauses.
Third Party Websites
Links from this Site
If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
The Site is not intended for children under 13 years of age. The Company does not knowingly collect PII from children under 13. If you are under 13, do not use or provide any information on the Site or provide any information about yourself to us, including your name, email address, or any screen name or user name you may use. If we learn we have collected or received PII from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Access and Update Your Information
If you have any questions about PII that may be retained by the Company, you may contact us at email@example.com. Upon your request, the Company will provide to you the PII under its control, if any, as well as information about the ways in which that information is being used and disclosed. The Company only collects PII for the purposes of providing you with services that you requested from us and the support of those services. The Company will use commercially reasonable efforts to ensure that PII we may be using or disclosing is accurate and complete. If you demonstrate that your information is inaccurate or incomplete, the information will be amended as appropriate. We will use commercially reasonable efforts to respond to any request and update your PII, if necessary.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of the Site that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, please contact us at firstname.lastname@example.org. Please note, however, that the Company does not disclose PII to third parties for their direct marketing purposes.